Update your name, email or password
If you have changed any details such as your name or email address, these can be updated through the ‘update email/password’ screen. We recommend also changing your passwords regularly, to ensure that you keep your account secure. This can be...
Update Postal Address
You can update your postal address directly from your Client Dashboard by selecting the relevant option from the menu. Once updated, the changes will be reflected on future orders and services.
Update payment method
If you’ve changed your credit/debit card, you can update your payment method details within your account. Simply choose the relevant subscription from your main billing dashboard and then select the ‘Update Payment Method’ button at the top of the screen.
Instalment Payment Plan
Our instalment payment plan allows you to spread the cost of your package over a set period of time, providing you with additional flexibility. Why is an instalment plan more expensive than paying outright? Our payments processor charges us for...
Making Tax Digital System
We’ve invested in a new system to comply with HMRC’s MTD (Making Tax Digital) service – this means that information provided from the data input into our cloud system can be transferred electronically to your HMRC record. To enable use...
Premium Service: Timescales for reporting
If you’re a MalgraBooks Premium client, you’ll receive a monthly report throughout the financial year outlining your current profit/loss and business standing. This document will be available online on your Business Portal. To provide these reports, there is a short...
MalgraBooks Mobile App
The Malgra Mobile App allows you to access your account on the go, using a compatible Apple or Google device Current features: Your Profile (Basic info)Covid-19 Hub FeedLatest News / Updates FeedKnowledge BaseMalgra Message CentreVirtual Account CalculatorMTD Service Link Webinars...
When do I need to submit my Tax Return by?
Once registered as self employed, HMRC will write to you in April/May to request completion of your SA100 Self Assessment Tax Return. However, if you don’t receive a letter, you’ll need to still complete a return. What is a Tax...
Letter of Engagement (LoE)
MalgraBooks is a trading name of Malgra Limited. For any client of MalgraBooks, we will issue a Letter of Engagement (LoE) which details the features and limitations of your package with you. You can find a copy of your Letter...
Zero Tolerance Policy
One of our core values is to ‘treat others as you would like to be treated – with respect and understanding’. Malgra Limited has a ‘zero tolerance’ policy to address any situation of aggression, threatening language or unacceptable behaviour directed...
