Whilst you’re a member MalgraBooks, your data is held whilst your subscription, product or service is active. Once your service is cancelled or expires, your information is held for a finite amount of time as shown below.
Note: External services which MalgraBooks uses (such as our newsletter service, payments partners, etc) may have different timeframes. You can find out details of companies we use here.
MalgraBooks Services
| Data Type | Duration Held |
|---|---|
| Personal information, including email address, demographics and contact information | 7 years after cancellation / expiry of account |
| Tax Return information (not limited to accounts files, documentations and email queries, reports and spreadsheets, personal documents such as P60/P45/P46/P11D and any document used in preparation for tax return | 7 years after the relevant tax year end date |
| Malgra Subscription Information (including subscription type, payment amount, duration and details required for PCI transactions such as credit/debit card number (last 4 digits), expiry date and CVV number, and postcode/address for bank verification | 7 years after end of Malgra Limited’s financial year, ending 31 January during relevant period of subscription |
Malgra Free / Malgra Plus Membership
Malgra Free account holders were removed from our system in December 2021. We no longer hold any records of these accounts as no transactional materials were held.
Malgra Plus memberships were discontinued in September 2021 and moved to MalgraBooks Essentials in November 2021.
| Data Type | Duration Held |
|---|---|
| Personal information, including email address, demographics and contact information | 7 years after cancellation / expiry |
| Malgra Directory listings | 30 days after cancellation / expiry |
| Malgra Cloud Spreadsheets | 30 days after cancellation / expiry |
| Malgra Store Purchases | 7 years after purchase |
| Malgra Subscription Information (including subscription type, payment amount, duration and details required for PCI transactions such as credit/debit card number (last 4 digits), expiry date and CVV number, and postcode/address for bank verification | 7 years after end of Malgra Limited’s financial year, ending 31 January during relevant period of subscription |
Other information
| Data Type | Duration Held |
|---|---|
| Queries to our helpdesk | 7 years from date of contact |
| Enquires or sales queries to the MalgraBooks CRM System | 7 years from date of contact |
