We’re currently upgrading our knowledge base to include even more support articles and examples. The new format will be available from 1 July.
Originally launched in 2016, the knowledge base has been developed to provide help and support for self employed Slimming World consultants. The system makes searching for key topics quick and easy, using our instant search function, and key examples related to self employment.
It’s the only knowledge base dedicated to Slimming World consultants’ tax matters, and in 2018 received over 65,000 unique visits.
New look homepage
The main change you’ll notice when visiting the website is the front screen layout – we’ve simplified the boxes to categorise everything in one simple location. Not sure where your topic is? Just use the ‘Search’ function at the top of the screen and any results will appear instantly.
Following feedback from users, we’ve now provided a short ‘preview’ of each article when looking within a category. This is designed to show an overview of the article without clicking to view – it should help you find what you need in an instant!
Tables of Contents
Some of our articles are quite large due to the amount of information we provide. Therefore, we’ve started rolling out a new ‘table of contents’ option which will show details of the article’s headings, allowing you to click directly onto the section you need.
Not all articles at launch will have this feature, we’re working to update all 200+ articles in the system, so this will be finalised over the summer period.
Help and support
Need a hand? If you can’t find what you’re looking for, you can contact our friendly support team through a new dedicated form. Each page across the knowledge base will have a direct link to our ‘contact us’ section, and our team will be happy to help.
If you’re a MalgraBooks Client, we’ll prioritise your enquiry.
Special Login sections
If you have an account with MalgraBooks, you can login to the tax gudie using your Client Dashboard username and password. You’ll get access to even more articles and account-specific items.
If you’re a test user of our new MalgraBooks Online Pheonix system, you too will get similar bonus items.
The new system launches 1 July.
We’re currently running the tax knowledge base as a free resource, and have done since launch.
However, due to increased demand, our current server costs are increasing, and despite advertising sections on the website, we’re not currently covering the full amount each month.
We’re therefore scoping a ‘membership’ option which would include advert-free access to the website, as well as additional benefits. We’ll be communicating details of this in the near future. Our core offering is due to remain free for the time being, however we’ll let the community know of any proposed changes before they happen.