Christmas Period Support (2023)

As we approach the festive period, as always, our teams will be taking a well-earned rest.

During the festive period, our availability will be limited, and the below table is a guide to the times when our teams will be available.

On behalf of our team members all across the UK, we wish you all the best for the festive period.

Note: Please refer to our usual standard response times to queries which will be in affect during the ‘open’ periods listed below. For example, raising a query on 27 December for a Premium service, you should expect a response within 24 hours. For Essentials/Advanced, you should expect a response within 2 working days (by 29 December).

~ Team MalgraBooks