As we approach the festive period, as always, our teams will be taking a well-earned rest.
During the festive period, our availability will be limited, and the below table is a guide to the times when our teams will be available.
On behalf of our team members all across the UK, we wish you all the best for the festive period.
Note: Please refer to our usual standard response times to queries which will be in affect during the ‘open’ periods listed below. For example, raising a query on 27 December for a Premium service, you should expect a response within 24 hours. For Essentials/Advanced, you should expect a response within 2 working days (by 29 December).
~ Team MalgraBooks
Date | Support Team Availability |
Friday 22 December | Office hours: 10am – noon |
Saturday 23 December | Closed |
Sunday 24 December | Closed |
Monday 25 December | Closed |
Tuesday 26 December | Closed |
Wednesday 27 December | Office hours: 10am – 2pm |
Thursday 28 December | Office hours: 10am – 2pm |
Friday 29 December | Office hours: 10am – 2pm |
Saturday 30 December | Closed |
Sunday 31 December | Closed |
Monday 1 January | Closed |
Tuesday 2 January | Closed |
Wednesday 3 January | Normal support availability |