Only digitally excluded taxpayers or certain businesses where the online VAT registration service cannot be used will be able to use the VAT1 form. These businesses will need to contact HMRC’s VAT helpline for the form – however HMRC may then ask these businesses to explain to the tax department why they want to use the postal option.
As well as the digitally excluded, there are other businesses that currently cannot use the online service, including those applying for a registration exception, those joining agricultural flat rate schemes and online partnerships.