Earlier this year, we highlighted a number of updates and changes which we planned to our websites, and the first major milestone for this has taken place over the past few days.
The main member portals have moved to a new website (https://portal.malgrabooks.co.uk) and this has provided some major advantages to our back-end systems as part of the move from our legacy billing system.
For the past 9 years, we’ve used one provider for running our financial systems, however this legacy system has started to become slower as the system handles more orders than before, and has restrictions when we’re looking to provide a flexible and adaptive system for our members. As part of a competitive process, we have contracted a new company which provides a more streamlined approach.
The new system runs independently to our main website which means that the processing power is re-allocated the the normal experience and not running the numbers in the background. It also allows us to offer different payment opportunities and more flexible offering of pricing.
One immediate example is that we can now offer our Essentials package across two instalment payments – we know that starting a business can be an expensive process, therefore you can now split the payment into two. We’re still offering the ability to pay for our Advanced and Premium services across a 6-month period.
If you currently have a payment plan with MalgraBooks, this will continue as normal. You can view legacy orders through our account viewer, available on your dashboard.
You may find some of the screens different to before, but we’ve adapted them to a modern and friendlier approach – which is also more accessible for those using screen readers or higher contrast system settings.
We’ve more changes coming soon with a refreshed member dashboard, and other items in the pipeline too. Watch out for further updates!
