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Frequently asked questions

Some of the commonly asked questions are below, but if you can’t find the answer you need, get in touch.

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General Questions

What's the main differences between Essentials and Premium?

Essentials is designed for consultants who want to manage their own accounts using Pulse.

You can purchase specific add-ons to enhance your service, such as including additional self employment, MTD Service or Tax Return Submission through Pulse.

Our Premium package is fully managed – our team handles most of the administration for you in preparing your tax return, includes all optional add-on modules and priority support.

Can I add modules at a later time?

Absolutely! That’s the beauty of modular packages.

Add modules anytime through your member portal as your needs change.

Is Pulse included in Essentials?

Yes! Pulse is our next-generation accounting system and is included with Essentials Core and all our packages.

How much extra is it to use the Mobile Tablet Apps?

Our mobile tablet apps are included in all packages, at no additional cost.

I need to submit quarterly MTD returns to HMRC

Simply add the MTD Service module – this covers all four quarterly submissions required by HMRC.

For Premium and managed packages, MTD Service is included at no additional charge.

Do I need to buy separate modules each year?

Yes, modules are purchased per financial year to match your accounting period. You can choose which modules you need each year based on your circumstances.

Package Pricing

Can I pay in instalments / spread the cost?

We offer an Instalment Payment Plan on current financial year packages.

What if I start mid-year, or don't need a full year?

Our packages run to the HMRC Financial Year, from 6 April – 5 April the following year.

If you start or end your consultant role mid year, we can pro-rata our packages for you, subject to a minimum 4 month period.

You can find out more about Pro-Rata Pricing on our dedicated page.

Do prices include VAT?

Prices include VAT at the relevant standard rate.

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